Tag "CM.com"

May 27, 2024 • CM.com

Music Venue Hedon Chooses the Ticketing and Engagement Platform of CM.com

Hedon and CM.com will collaborate intensively over the next four years to elevate the overall visitor experience and internal processes to an even higher level. Hedon will receive all the tools to integrate ticket sales, marketing, and visitor support, allowing it to take a leading role in the world of music venues.

CM.com press release shopping awards winners

Mar 29, 2024 • CM.com

YourSurprise Secures a Top Three Spot at the Shopping Awards

Breda – In a period of fast pacing innovations, YourSurprise is rewarded by a top three spot of the Shopping Award for their Generative AI case powered by the Engagement Platform of CM.com. This recognition highlights the amazing commitment of YourSurprise to embrace the latest innovative developments and setting new benchmarks in customer service for the future.

unveils-groundbreaking-safeguard-feature-to-combat-artificially-inflated-traffic-ait-fraud

Sep 26, 2023 • CM.com

CM.com Unveils 'Safeguard' Feature to Combat Artificially Inflated Traffic (AIT) Fraud

Breda, The Netherlands, 26 September 2023 - CM.com, a leading provider of Communication Platform as a Service (CPaaS) solutions, is proud to announce the launch of its cutting-edge feature, 'Safeguard: Destination Management.' This innovative addition to the company's robust platform empowers customers to protect themselves against artificially inflated traffic (AIT) fraud by managing messaging traffic to specific destinations.

Engagement platform generative ai engine

Sep 15, 2023 • CM.com

CM.com Celebrates Launch of Generative AI Engine: Revolutionizing Customer Engagement

Breda, Netherlands, September 15, 2023 - CM.com, a global leader in conversational commerce solutions, is pleased to announce the successful launch of its innovative Generative AI capabilities. This release represents the latest advancement in CM.com’s ongoing AI investment efforts.

Apr 12, 2023 • CM.com

CM.com integrates Generative AI into its platform to increase efficiency for business users

CM.com introduces major updates to its conversational AI platform, Conversational AI Cloud, and its CCaaS solution, Mobile Service Cloud. The new features include Generative AI for generating conversational content, a completely overhauled intent classification recognition engine, and conversation summaries from bot to human.

Aug 17, 2022 • CM.com

Juniper recognizes CM.com as leader in CCaaS market

Juniper Research ranks CM.com, the market leader in cloud software for conversational commerce, as a leader in the Contact Center-as-a-Service (CCaaS) market.

Jun 07, 2022 • CM.com

CM.com selected as Euronext Tech Leader

CM.com (AMS: CMCOM), a global leader in cloud software for conversational commerce, has been selected to participate in Euronext Tech Leaders.

May 19, 2022 • CM.com

CM.com Named ‘Leading Challenger’ in Mobile Voice by Juniper Research

New report, Mobile Voice Strategies: Future Monetisation Opportunities & Market Forecasts 2022-2026, places CM.com amongst top ten global market leaders.

Mar 15, 2022 • CM.com

CM.com completes acquisition of Building Blocks

CM.com, a global leader in cloud software for conversational commerce, has completed the acquisition of Consumer AI technology company Building Blocks.

Feb 11, 2022 • CM.com

CM.com Arrives in Brazil to Boost the Way Brands Interact With Their Customers

With a local presence in 20 countries, CM.com aims to connect businesses and consumers through a range of solutions that integrates different messaging channels, using data and automation in conversations.

Nov 24, 2021 • CM.com

CM.com Launches Ticketing Solution in the UK & Ireland

CM.com, global leader in conversational commerce, launched a new ticketing solution for the live events sector in the UK & IE.

Aug 24, 2021 • CM.com

CM.com acquires minority stake in fintech Phos

CM.com, a global leader in cloud software for Conversational Commerce, introduces a Software only Point-of-Sale system (SoftPOS) through a strategic partnership with Phos Services Limited (Phos).

Jul 21, 2021 • CM.com

CM.com Recognized as a Major Player in the 2021 IDC MarketScape for the Worldwide Communication Platform as a Service (CPaaS) Market

Breda, 22-07-2021 – CM.com (AMS: CMCOM), a global leader in cloud software for conversational commerce, has been positioned as a Major Player in the 2021 IDC MarketScape for Worldwide Communication Platform as a Service Vendor Assessment.

Mar 02, 2021 • CM.com

CM.com Acquires Dutch Fintech Company PayPlaza

CM.com, a global leader in cloud software for conversational commerce, reached agreement to acquire PayPlaza, an innovative Point of Sale (POS) Payment Acceptance Platform.

cmcom-circuit-zandvoort-jeroen-van-glabbeek

Aug 26, 2020 • CM.com

CM.com becomes primary sponsor of Dutch Circuit Zandvoort and starts digital transformation

Zandvoort, 26 August 2020 - CM.com commits itself as primary sponsor of Circuit Zandvoort. The partnership stems from the successful cooperation that CM.com started with the Formula 1 Heineken Dutch Grand Prix. Both partners of Dutch heritage share a similar vision for the future of sports and leisure events where the need for innovation has become more relevant than ever before. The tools of CM.com result, for all ticketholders of Circuit Zandvoort, in an even better experience and are used simultaneously to guide the event visitor in the best way possible before, during and after the event. Moreover, the tools of CM.com offer better protection against various safety risks.