Nov 25, 2024 •
RCS
CM.com Sees Acceleration in Use of RCS After Integration iOS 18.1
With the recent integration of Rich Communication Services (RCS) into Apple's iOS 18.1, all major manufacturers now support this technology. This leads to a big increase in the use of RCS messages. “RCS offers more features and is more secure, making it an attractive channel for customer communication,” said Jeroen van Glabbeek, CEO of CM.com. “I expect RCS to become a primary choice for customer contact.”