Your Ticket Provider - Customer Support

Tickets

• I have paid for my tickets but have not received them yet
• Can I change my name on my ticket?
• Should I print my ticket?
• The price of the tickets was cheaper than the price I ended up paying, how is this possible?
• I would like to receive an invoice for my tickets. Is that possible?

Ticket cancellation

• The event has been cancelled or rescheduled. Will I receive a refund?
• I have chosen a voucher, but I can no longer find it anywhere. How can I still get it?
• Can I cancel/refund my order?
• How can I find my refund in my bank statements?

General

• Where can I find my reference number?
• Where can I ask event related questions?
• I entered a wrong email address, how do I still get my tickets?

Second-hand ticketing

• I unfortunately can no longer attend the event, can I resell my ticket?
• The event is sold out, how do I still get tickets?

Ticketguarantee

• How do I make use of ticket guarantee?

General Visitor Terms and Conditions

• General visitor terms and conditions CM.com

Contact via WhatsApp