PageGroup is a leading recruitment agency in permanent recruitment, temporary staffing, and interim management. They employ over 7,500 people in 37 countries and operate across 25 disciplines from actuarial to technology.
For PageGroup, e-signatures offer several benefits. Célia Sarraute, Senior IT Business Partner for PageGroup, explains: “Our motivation was related to the increasing need to modernise this process for our customers but also internally, especially after the first COVID-19 lockdown. There was also a clear opportunity for the company to fit with green initiatives and global sustainability. We currently use Sign for client contracts, employee contracts, procurement contracts, internal audit documents, or litigation documents.”
To find the e-signature solution that would fit their needs best, PageGroup organised a Request for Proposal (RFP). Applicants had to meet specific criteria, such as:
Célia Sarraute explains why PageGroup chose Sign over other companies after the RFP: “CM.com’s solution is ticking all our boxes with great feedback from end-users in the context of a trial organised during the RFP. We are 100% satisfied with Sign and have established a great relationship with the vendor. CM.com has great support, and it’s efficient and customer-oriented. We didn’t have a lot of issues, but they were always helpful when required”.
"Our Global technical support team is in touch with CM.com to troubleshoot any specific issue which could emerge. They consider our enhancement requests seriously, and we discuss their roadmap quarterly to be aware and involved in designing new features." - Célia Sarraute, Senior IT Business Partner for PageGroup
CM.com’s e-signature solution is now used by over 550 PageGroup users in 9 different countries. More than 1000 documents have been sent digitally through Sign in January 2022. All users are really enjoying it. “It’s swift to onboard people once they have registered. Using the solution is adopting it. Sign users are delighted with this very stable solution and don’t require a high level of support, even for external users”, says Célia Sarraute.
According to Célia Sarraute, the number of users will evolve. Especially with new countries coming onto the platform soon. New features like a qualified signature level will allow them to use it. PageGroup also has mid-term and long-term projects. “There are three main topics that will improve our user experience,” Célia sums up: “An API to create more seamless access to the platform, new templates designs, and features to allow signees to transfer the document to the appropriate person in their organisation.”
E-signatures have a lot of benefits for international companies. Learn more about Sign and its features, and reach out to our team if you need more information.
Discover SignContact SalesElectronic Signature has become a must-have for companies, regardless of size or industry. Being able to request, collect and store electronic signatures in a highly secure way saves companies time, money and protects the environment. Used directly via our platform or integrated into software through our API, our Sign solution allows you to send and receive electronic signatures through several channels. So far, we were already meeting eIDAS legislation requirements for Advanced Electronic Signatures (AdES).
Research suggests that many individuals continue to believe that creating an e-signature is a complicated process. This means that many of them stick with the status quo - using traditional “wet” signatures even though they are associated with higher costs, lower productivity levels, and a more harmful impact on the environment.
The creativity of your adverts, the design of your website, and the personal touch of your sales team all contribute to your customers’ experience. Providing a great experience helps generate more customers and more revenue. So, when the customer is willing to sign, it just doesn't make sense to deliver a poor experience.
Digital signatures have become a key part of business systems – particularly as remote and hybrid working has risen in popularity. Sign offers unique benefits for your business that eliminates bottlenecks whilst reducing your organisation's environmental impact.
Has your business made the shift to using esignatures yet? If you’re curious about the benefits of electronic signatures for your business, you’ve come to the right place. In this blog, we’ll share the benefits of esignatures — plus everything you need to know about CM.com’s electronic signature product.
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