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Articles from Brian Fieret

Oct 11, 2021 • WhatsApp

Get started with interactive WhatsApp messages

Since WhatsApp Business launched a few years ago, it has quickly become one of the most popular choices for business communication. Because of this, WhatsApp has expanded its business tools and added interactive WhatsApp messages.

connect engage support customers on instagram

Sep 23, 2021 • Instant Messaging

Instagram for Businesses: connect, engage and support your customers on Instagram via API

With Instagram Messaging, brands can manage their presence – making a lot more possible with conversations and be at the forefront of customer experience. The platform’s main features such as shopping, sharing, creating content have made it popular among its users. On the business side of things, it fits squarely into an amazing tool for connecting and resolving customers’ queries. Let's go further and understand what Integrating Instagram Messaging via API means for your business.

Aug 26, 2021 • WhatsApp

WhatsApp for Business: the new way to engage with your customers

The popularity of WhatsApp as a mobile messaging app is steadily growing and with good reason. With 2 billion active daily users sending 65 billion messages every day, in 180 countries and 60 languages, it’s no surprise that Facebook (the developers behind WhatsApp) expanded their platform to include a business application: WhatsApp Business.

Jul 18, 2021 • WhatsApp

WhatsApp Business: more types of proactive messages now available

Have you heard? WhatsApp allows more types of proactive messages to its services and that’s awesome news for your business! It means that you will be able to serve your customers more information they choose to receive.