Apr 19, 2023 •
Chatbots
The ChatGPT effect: How conversational AI is transforming housing associations
Artificial Intelligence is the phrase on everyone's lips. AI creates headlines, both positive and negative, at a frantic pace. Fear of the unknown is undoubtedly fuelling some of the negative press, and there are those genuinely concerned about AI’s potential.
According to the International Data Corporation’s Worldwide Artificial Intelligence Spending Guide, global spending on AI will more than double between 2022 and 2026, from $118bn to $300bn. It’s fair to say that modern iterations of generative AI, such as ChatGPT, are transforming perceptions and expectations of what AI can achieve.
Generative AI can generate its own training data rather than adding data to ‘manually’ train the AI model. Generative AI can synthesise new responses and aid conversation designers in the creative process.