Jul 24, 2023 •
Conversational Commerce
How to use the WhatsApp Business Platform in retail and eCommerce
In today's digital age, businesses always seek ways to connect with their customers quickly and efficiently. One of the most popular communication tools that have emerged in recent years is WhatsApp, widely used worldwide. The WhatsApp Business Platform provides businesses with an easy way to manage their customer communication, automate responses, and provide better customer service. In this blog, we will explore how retail and eCommerce businesses can use the WhatsApp Business Platform to enhance customer engagement, drive sales, and build a loyal customer base.