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RCS Business Messaging

Discover RCS: the future of text messaging

Bring text messages to life with rich media for the ultimate in-app customer engagement.

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Build customer trust

Prepare for exceptional response rates through branded and verified business profiles, building trust before and during the conversations.

Utilise Rich Media

Express your brand identity with pictures, audio, video and action buttons to create a customer experience that stands out from the rest.

Connect effortlessly

Send your branded and engaging content directly to your customers' native text messaging app - no third party download required.

Ensure delivery

Make sure your content gets seen. Delivery is guaranteed with SMS as a fallback channel for RCS branded messages.

Communication services with an emphasis on "Rich"

The "Rich" in Rich Communication Services is undeniably true. With advanced two-way customer engagement options rivaling the social messaging apps, your brand will stand out from the competition.

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Use RCS for:

deals and offers sms

Marketing

sms orders and updates

Security

sms verification

Sales

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Build customer trust with RCS Verified Sender

Customers that trust you are more likely to engage with your content in meaningful ways. RCS verified sender profiles will showcase visual cues like branding and checkmarks to enhance customer trust.

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RCS

revenue in 2023

RCS

higher CTR

RCS

active users in 2023

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increase in conversions

Rich Communication Service features

Leverage the many rich features that RCS offers to engage your customers, gain their trust, and develop long-lasting relationships through interactive communication.

Combat fraud with RCS

Smishing attacks are on the rise, making most customers wary of text messages they receive. But what if those messages are your branded content? It can be hard for consumers to decipher what messages are spam and what messages are legit.

With a verified sender profile on RCS Business, your customers can easily identify your real business account and engage with your content with confidence. Perfect for your marketing offers, sales enablement, and sending One Time Passwords.

Prevent fraud with RCS

Here's what our customers have to say

Why CM.com?

  1. Fast implementation and migration
  2. Integrate via API or software
  3. Premium customer support
  4. GDPR-compliant & secure

RCS: the best of SMS and messaging apps in one channel

Discover how RCS Business Messaging can help your brand share interactive content, engage with customers and increase brand engagement.

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Request a demo

Frequently Asked Questions About RCS

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