WhatsApp Business Platform
Working with a WhatsApp Business Solution Provider, such as CM.com, is the easiest way to access the WhatsApp Business Platform.
WhatsApp exclusively selects these BSPs to offer direct API access to the WhatsApp Business Platform.
Although WhatsApp Business Platform supports different types of messages, the exact features you get depend on your Provider (BSP). So, it’s good to check if they support the type of message you need to send your customers.
CM.com is a Meta Business Partner and Badged WhatsApp partner.
Test WhatsApp Business immediately in our sandbox environment and get started, or migrate, in no time.
Integrate WhatsApp Business into your existing tooling, or use one of our easy-to-use software solutions.
Our platform is GDPR-compliant and secured with end-to-end encryption to securely host WhatsApp data.
The Business Messaging API is our CPaaS solution for easy integration and seamless communication. One Messaging API for multiple channels, WhatsApp Business Platform included.
The RESTful API can be integrated into your existing systems and workflows.
One API for multiple channels
Easy integration in existing software
Flexible and scalable
WhatsApp Business Platform offers hosting via the WhatsApp Cloud API and the WhatsApp On-Premise API.
Learn more about the key differences and find the right fit for your business.
Want to learn more about how Meta, and WhatsApp Business, handle and ensure important topics such as data privacy and security?
Check out their Data Privacy & Security documentation.
Want to know more about how data encryption works to ensure privacy and security for WhatsApp Business Messages?
Read the official documentation in the WhatsApp help centre.
Register on our platform to get started with WhatsApp Business Platform. Request access via the WhatsApp icon and set up the WhatsApp sandbox to start testing right away.
The WhatsApp Business verification badge, also known as the green tick, is the official badge for Meta verified business accounts. It helps users to distinguish between authentic businesses and fake accounts. Many users place high value on the green tick and brands sporting this badge will see a positive impact on their business. But how can your business apply for the verification badge? Read all about it below.
As a member of the customer service team, you stand on the frontline of customer interaction every day. In a world where customers demand quick and personalised service, long wait times, impersonal responses, or worse, incorrect answers, can quickly drive a customer away. Your goal, however, is to connect customers with your organisation and deliver the best answers and service possible.
We all want to get our brand messages out there. We want to engage with our customers, raise brand awareness and connect with our target audience. But how? Provide meaningful and relevant customer experiences to help grow your business and safeguard the way you communicate with both customers and potential customers with WhatsApp. In this blog, we'll explore how to create quality customer engagement with the WhatsApp Business Platform.
WhatsApp dominates the messaging landscape in the United Kingdom, securing its position as the top messaging channel. According to Statista, WhatsApp stood out as the most used messaging channel in the UK in 2023.
WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case?
With two billion daily active users globally and ten million downloads annually in the UK, WhatsApp is one of the most popular messaging channels. The WhatsApp Business Platform enables businesses to utilise this channel to connect with customers. It offers a variety of powerful engagement tools to enhance customer communication and boost sales. And now, WhatsApp has added another innovative feature: WhatsApp Carousel.
Effective marketing means creating personal and conversational experiences for your customers. And what better place to meaningfully connect to your customers than on their favourite social media platforms and channels such as WhatsApp, Facebook and Instagram? With click-to-chat WhatsApp ads, which direct users on Facebook and Instagram to a WhatsApp chat when clicked, you can offer customers direct and personal engagement and make a seamless entry point to your business.
WhatsApp Business Platform is adding another new and innovative feature to its repertoire: WhatsApp Flows. But what are WhatsApp Flows? And what can they do for businesses?
Data security is an integral part of any organisation. Yet, how can businesses protect sensitive information in a world where employees and customers access online accounts from multiple devices and channels? Two-Factor Authentication (2FA) is the answer.
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